Frequently Asked Questions

If you question isn’t here, please contact us with your query.

At what height should the clothesline be installed?

The standard height for installing our clotheslines is 1.85m above the ground, but you can go up to around 2m. This is set when installing

How do I keep the lines tight?

The Coast Line and Stream Line both have a very functional tensioning system that will enable you to keep the lines tight for many years, and if required, you can easily re-tension the lines at any time.

How long does the shipping take and how is it handled?

All products (including Black powder coated lines) are dispatched same or next working day of order placement on a 3-4 day nationwide courier. Rural addresses may take an extra few days

All other powder coating requirements/colours take an extra 10 working days.

We can do nationwide overnight deliveries at a small extra cost, call to arrange 0800 75 49 86

All products are pre packaged, with plenty of protection to ensure they arrive safely to your door

In some cases, you may receive a phone call to ensure you are home or happy for the package to be left on the property – or you can let us know in advance what suits you best

What does the warranty cover?

If your SwiftDry product appears to have some malfunction from manufacture, please email us as soon as possible with a description of issue with photos and we will work out a favorable solution as quickly as possible

About our 30 day money back guarantee

If you are not entirely satisfied with the product, we will refund your money provided the product is returned to us in as new condition within 30 days of receipt.

How much washing can I put on the line?

Our clothes lines are designed and built to take the weight of as much wet washing as you can fit on them…you will never overload them unless you forget to take the kids out of the clothes before you hang them out!

Are the clotheslines rust protected?

Yes. We use the best quality galvanised steel and optional powder coat over top to give the best possible protection from the elements and ensure a very long life for your clothes line. Also the lines and tensioners are galvanised steel, for maximum longevity

What are the dimensions of your clotheslines?

Our T Post Coast Line Clothesline 1.2m wide (T Bars), and length between T Bars can be up to 8 meters long.

The complete T Post length is 2.3m and your clothesline will be approx 1.85m above the ground.

The Stream Line Stainless Steel Clothesline brackets are 600mm x 250mm and the length between brackets can be up to 4m long.

For installation information view our installation guides.

For further information view our terms of trade here.

Delivery New Zealand Wide

Next day shipping or 2 weeks for custom powder coating

Easy 30 day returns

30 days money back guarantee on all products

Minimum 1 year Warranty

On wire or up to 20 years for main products

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